CRM Knowledge Resources and Customer assistance services Guide - Advertising and marketing Review

CustomerServiceWorld
Offers the latest customer service research and CRM surveys with eCustomerServiceWorld.
 
Customer Service Network
Independent body bringing together managers and directors from 300 organisations of all sectors who are concerned with service excellence.
 
Certified Customer Service Specialist
A comprehensive program that provides a strong foundation of skills and knowledge to succeed in the customer service industry.
 
Nb of rev= 3 - 24X7 Customer Support Service