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| InfoQuest Business process review specialist providing custom business-to-business customer satisfaction surveys. |   |
| Customer Service Consultancy focusing on customer service change efforts and providing seminars, speeches and services. |   | |
| Keane's Capabilities Customer Relationship Management Enterprise Solutions for the Front Office. |   | |
| Cognetics Corp. Services are provided to multiple industries. Provider of software design, development and consulting, supporting large organizations in knowledge management systems development and Legacy re-engineering. |   | |
| McNeil & Johnson Learning Company Company provides management training and customer service training and consulting services. |   | |
| AG Smith Consulting and Training An independent consulting firm specializing in call center consulting and general telecommunications consulting services to businesses. |   | |
| BC-Group International Call center/enterprise management consulting firm specializing in partnerships with customer organizations to achieve significant performance capabilities in customer service, quality, productivity and sales. |   | |
| CRM Microsoft CRM 3.0 professioneel geïmplementeerd. PerfectView! |   | |
| Worldwide Call Centers: Customer Service Outsourcing No Charge to Clients. USA, Canada, India, The Philippines, South Africa, Central America. Call Center Outsourcing Consulting and Referral Services. |   | |
| eWork Markets: Customer Relationship Management Consultants Project posting, comparing bids, and choosing consultants is free. eWork Markets connects you to prequalified customer service consultants. |   | |
| Competitive Business Strategy Group (CBSG) Consulting and training company that focuses on customer retention and loyalty. |   | |
| DeGarmo Group Human resources consulting firm offering turnover reduction systems including a call center fit index to test applicants for customer service representative and telemarketing postitions. |   | |
| PricewaterhouseCoopers (PwC) Professional services firm providing audit, human resource, business process outsourcing , financial, management, assurance and tax consulting services. |   | |
| Cooper Research Group Customer satisfaction and market research consultants who help companies understand their customers' satisfaction with products and services, their marketplace, and their competitors. |   | |
| Helpdesk User Group - CSM Group (UK) Orpington, consultancy, Kent global company championing customer service & providing events, publications (owns Customer Service Management) |   | |
| Bare Associates Company designs comprehensive customer service feedback programs for companies. |   | |
| Cyber Dialogue Internet customer relationship management company providing products & services enabling Internet businesses to build & manage their customer relationships: CRM platform, database marketing & analytical services; headquartered in New York, New Y. |   | |
| Data Instincts Company providing database marketing solutions for customer relationship management (CRM), direct marketing and e-CRM. |   | |
| Bell Canada - Contact Centre Solutions Firm offering customized end-to-end solutions for the contact center environment, voice and data integration, including network solutions, equipment, online solutions and data integration, online solutions, application development, consulting and training. |   | |
| Customer Satisfaction Measurement Los Gatos, California-based research company specializing in external and internal customer satisfaction measurement. |   | |
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