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| Supportgate.com IT support services online community, a service of the Software Support Professionals Association. |   |
| Society of Consumer Affairs Professionals Professional association championing service, customer relationship management, customer satisfaction & loyalty for professionals in consumer affairs, customer service |   | |
| National Association of Service Managers Chicago, Illinois professional nonprofit association of product service executives. |   | |
| Association for Services Management International (AFSMI) Fort Myers, Florida-based global organization dedicated to furthering the knowledge, understanding & career development of professionals in the services & support industry such as customer information support. |   | |
| Circle of Excellence Offers a low-cost turn-key complaint and referral processing service to small businesses. |   | |
| European Centre for Customer Strategies A web community that covers all aspects of customer management, including strategies and technology selection and best-practice advice. |   | |
| Help Desk Institute Colorado Springs, setting standards, Colorado-based international membership organization, focusing on the needs of internal & external support organizations, establishing certification & training programs andards, establishing certification & training programs, providing access to industry resources. |   | |
| International Customer Service Association (ICSA) Membership association dedicated to promoting the development & awareness of the customer service profession through networking, education & research. |   | |
| Distributed Management Task Force Industry organization for the development, adoption and unification of management standards and initiatives for desktop, enterprise and Internet environments. |   | |
| Customer Support Consortium Non-profit alliance of technology companies developing strategies, business models and industry standards for the future of customer support. |   | |
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