Organizations for Managing Customer Relationship and Customer assistance services Guide - Advertising and marketing Review

Supportgate.com
IT support services online community, a service of the Software Support Professionals Association.
 
Society of Consumer Affairs Professionals
Professional association championing service, customer relationship management, customer satisfaction & loyalty for professionals in consumer affairs, customer service
 
National Association of Service Managers
Chicago, Illinois professional nonprofit association of product service executives.
 
Association for Services Management International (AFSMI)
Fort Myers, Florida-based global organization dedicated to furthering the knowledge, understanding & career development of professionals in the services & support industry such as customer information support.
 
Circle of Excellence
Offers a low-cost turn-key complaint and referral processing service to small businesses.
 
European Centre for Customer Strategies
A web community that covers all aspects of customer management, including strategies and technology selection and best-practice advice.
 
Help Desk Institute
Colorado Springs, setting standards, Colorado-based international membership organization, focusing on the needs of internal & external support organizations, establishing certification & training programs andards, establishing certification & training programs, providing access to industry resources.
 
International Customer Service Association (ICSA)
Membership association dedicated to promoting the development & awareness of the customer service profession through networking, education & research.
 
Distributed Management Task Force
Industry organization for the development, adoption and unification of management standards and initiatives for desktop, enterprise and Internet environments.
 
Customer Support Consortium
Non-profit alliance of technology companies developing strategies, business models and industry standards for the future of customer support.
 
Nb of rev= 10 - Publications in Customer Service