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| Colloquy: The Loyalty and Frequency Marketing Quarterly Publication covering dedicated to dissemination of information and analysis related to frequency marketing, relationship marketing and loyalty marketing strategies and programs of all types. | |
| AFSMI Journal From the Association for Services Management International. Publication designed to further the knowledge, understanding, and career development of executives, managers, and professionals in the high-technology services and support industry. | ||
| Computer Telephony Computer Telephony Magazine and its expert editorial staff guides developers, purchasing and implementing products and services that add modern-day, resellers and end-user organizations in evaluating | ||
| Call Centre Focus Telebusiness magazine targeting European call center industry professionals with networking resources, article database and job postings. | ||
| The Supervisor's Guide to Improved Customer Service & Retention Six-page biweekly newsletter on customer service and management published by Clement Communications. | ||
| C@ll Center Solutions Monthly publication on inbound, outbound and customer service management, published by Technology Marketing Corporation (TMC). | ||
| Teleconnect Resource for telecommunications professionals with information on call centers and CRM benchmarking. | ||
| Call Center Magazine Monthly publication which covers products and services that improve customer contact and care by strengthening online communications and quality assistance over the phone. | ||
| Customer publishing? Atom "One of the UK's fastest growing customer publishers" Marketing mag | ||
| Asia Pacific Call Centre News News supplier for call center professionals with searchable article archive, links and subscription newsletter. | ||
| Customer Service Group Provider of specialized products and services for customer service and support professionals including newsletters, surveys and books. | ||
| HelpDesk-Online Help desk software resource and weekly publication published by HelpStar.com | ||
| CRM Daily.com 24 hour customer relationship management new published by The NewsFactor Network, LLC, owned and operated by Triad Commerce Group | ||
| RealMarket Today! Provides news, resources and a stock index. The customer relationship management (CRM) daily report from Real Market Research Corporation. | ||
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